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Until more than 10 years, Synchrotech Group defines and carries out Corporate Performance Management (CPM) and Business Intelligence (BI) projects to help managers to take decisions on measurable facts and consolidated data, in connection with the performance of their organization. Synchrotech proposes an agnostic approach to choose among the various editors and service providers, helping the clients to select the most adapted solution according to their needs. Synchrotech accompanies its clients in every phase of their projects. Synchrotech acts as project owner assistant, which does free-up its clients in order for them to devote more time to other tasks. Dedicated senior resources are allocated to those missions and to the coordination of all various actors involved. Synchrotech Group offers to its clients complete CPM and BI projects, implementing quality information solutions that help managers and executives to pilot their enterprise successfully. Synchrotech covers the whole project lifecycle, from the implementation of the solution (analysis, design, functional and technical specifications, development, training, documentation and users’ manual, test, deployment) to the maintenance and long term support and services. Synchrotech Group provides technical services specific on Data Warehouse, Data Mart often linked to Business Intelligence projects as for example: solution recommendation, needs analysis, technical specifications writing, implementation and set up, ETL implementation, specific developments and finally recommendation of technical architectures. Synchrotech provides consulting services oriented on the client’s strategy to qualify the customer’s needs and current situation as well as to optimize, in leaning on best-in-class methods: Gap Analysis, Strategic Alignment Diagnosis, Roles and Responsibilities definition, Business Process Management (BPM), Balanced Scorecard creation, Activity Based Management, etc… Synchrotech Group provides technical services specific on multidimensional databases (OLAP, ROLAP, MOLAP). Structured data aligned with company objectives enable managers and executives to take the right decisions. These solutions are used to collect, store, classify, transform, pre-aggregate, calculate and present data. Synchrotech takes in charge the implementation of Business Intelligence solutions, from data collection to their restitution in reports, dashboards and scorecards. After roll-out, the project enters in production phase with on-going operational processes and continuous improvements and evolutions. While keeping in mind the strategic goals and priorities, Synchrotech provides operational services, maintenance, support and advice, performance optimization, change management. Synchrotech Group is able to train teams of key profiles as well as end users. According to the clients’ requirements, training documentation and users’ manual are provided to support them in their training effort. Synchrotech offers hosting services to its clients. Our IT Service not only take in charge the hosting of solutions, applications or websites but also provide hosting services as the security management, monitoring, backup and maintenance. |
